about the role 👇🏽

THE ROLE📝 

• The Path is shifting to an evergreen model with enrollment beginning at 1 year commitment, with  2-year ultimate transformation. Our client base will grow from its current capacity of 10-12 per cohort, to ideally 50+ members in any given year before we need to expand our team for client support. This role has the chance to grow from it's low-range to the high range within a one-year time frame.
• Client Facing Roles:
  • Onboarding Touchpoint: Lead client Orientation sessions giving them clear structure and direction on how to navigate the space and get started within the program (likely monthly to begin with small groups, potentially fortnightly as we grow)
  • Weekly Group Touchpoint: curating a weekly slack touchpoint (which can eventually become automated) to encourage engagement + reflection withn the program
  • Monthly Client Feedback Trackers: to keep track of client’s progress, move them along in the program,  direct them to the support resources that would solve their problems, and field questions. You’ll be offering brief 1:1 feedback for clients on their progress trackers  (monthly) to help ensure they feel accountable throughout their journey.   You will be the consistent point-person for all things satisfaction, questions, feedback, and accountability.
  • Curating Community Culture: develop + execute strategies for community + culture building to increase connection and engagement (with Amanda) including but not limited to:
    • encouragement of wins/celebrations
    • acknowledgment and awards/milestones for specific achievements within the program 
    • curation of connection + celebration-based experiences (virtual parties, celebrations)
    • Co-creating + hosting in-person Annual Path Event (potentially bi-annually) *Event work is paid + travel + stay    
  • Client Feedback Surveying: Sending out + gathering monthly surveys from clients + reporting on feedback
  • Testimonials + Case Studies: Showcasing client transformation is an imperative part of reaching our goals, so strategically gathering testimonials at pertinent points in the client journey where they feel most excited and proud of their progress, following up to close the loop, and/or gathering case studies + organizing them for marketing purposes 
  • Client management + reporting: report on the progress of each client to Amanda and craft a plan to support those potentially falling behind or with lower engagement
  • Weekly meeting with Amanda to begin (eventually move down to bi-weekly) to continue moving toward the 10/10 community KPIs
• This role is HIGHLY focused on people, relationships, and community building---so an understanding of leading a mission and authentic, safe, growth-oriented relationships and coaching is highly recommended / near imperative.

REQUIREMENTS ✅

• 3+ years entrepreneurial experience (growing your own business, leading teams, working with small businesses)
• 3+ years experience in a leadership role where there was management of people: coaching, client management, team leadership, event host 
• Bonus points if Austin, TX based! This is a remote position, but I love getting together for co-works and creative in-person magic ✨

PROFICIENCIES 📈

• COMMUNITY LEADERSHIP: has experience and a proficient understanding of what it takes to lead a community of people through a transformation. You won't necessarily be coaching them (unless your role expands into that), but being able to keep a community energized, accountable, engaged, and clear is what builds an absolutely epic culture.
• COMMUNICATION AND RELATIONSHIPS: you are an excellent communicator and can lead any conversation with a client to support them in opening up about their needs authentically and honestly. You have an inherent/practiced understanding of what it takes to build relationships, and you have a level of availability for the kind of structured connection you'll have as a point of contact for many clients at once.
• EMBODIMENT OF THE WORK: The work we do is hits upon multiple levels of consciousness---physical, mental, emotional, subconscious, and spiritual. Our clients are highly skilled and attuned to themselves, their personal journey, and their bodies (always growing), so their client success manager needs to be someone they can recognize is the living embodiment of what it means to live the path of authenticity and alignment.
• BONUS* SALES EXPERIENCE: if you have sales experience, this role has the potential to grow into a more structured DM setter and/or sales role. 
• ** If you don’t have an understanding of this, you must be willing to get trained and learn on your own time **
• Tech Proficiencies: Understanding of our web tech platforms: Kajabi, Slack, Telegram, Zoom, HelloAudio, Loom, and Google.  (You have 3 additional team members you can lead on for admin and/or tech with clients--- however its important that you understand functionality to best serve our clients.)
  • **If you’re lacking know-how in these platforms, you must be willing to learn on your own time.

SOFT SKILLS/TEAM PROFICIENCES 💖👩🏽‍💻

• High-level communication and speaking skills, excellent emotional intelligence. You are always on time and always (over)prepared.
• Naturally HIGHLY organized. Detail oriented & naturally triple checks everything.
• TEAM LEADER + EFFICIENCY ORIENTED. You're driven by seeing your role become hyper efficient and hitting the company + role KPIs, because you know it benefits the whole when you thrive in your role!
• LOOP CLOSER + TRACKER! You’re not simply doing a task, you’re following through with completion and keeping updated on your work.
• Consistency and Reliability: our clients must feel your emotional availability (within extremely clear + detailed boundaries) so you're naturally driven to keep up with those touchpoints
• SELF SUFFICIENT! You exhaust your resources searching for (or simply Google) solutions to things before asking someone on the team. You must be willing to roll up your sleeves to problem solve and find creative solutions to administrative challenges independently.
• SUPER communicator. Overcommunication is a core value of ours! You're direct and able to stay in contact with progress on your work as needed.
• HONEST + COLLABORATIVE. One of our core value is authenticity, so if something is going on that may affect your work--you can communicate so we can support one another in those shifts. 
• Enthusiastic, kind, sociable, articulate & confident
• You’re great at multitasking and stay cool under tight deadlines

WHO’S THE BEST FIT FOR OUR TEAM? 🦄 Someone who...

• Has a history of working with, leading, guiding, and/or coaching people and absolutely thrives in a leadership role
• Whose life mission + vision includes curating an impactful community (of entrepreneurs or otherwise) doing the inner work, changing their world through their gifts!
• Has at least 3+ years of experience doing your own inner work healing, deconditioning, and stepping into your own authenticity + leadership (being an embodiment of the work) 
• Is a magical combination of heart-centered and hella organized/structured. In fact--keeping track of people and their progress is a love language for you! Maybe you've got some strong earth and water sign placements, and resonate with both coaching and entrepreneurship!
• Is part sensitive personal development junkie, part organized badass structure unicorn, part communication ninja, part fun-charismatic community leader who brings the vibes!
• Someone who thrives in collaboration- nobody on our team works in a silo.
• Someone who appreciates the MAGIC behind the clientele that we serve, and the impact they make on the world.
• We want you to feel like you can show up to this role at a 10/10, so we'll ensure client boundaries and protocols for communication so your role is highly efficient and there are no energy leaks. 

TRAINING & ONBOARDING 📆 

• We’d like you to get started ASAP!
• TRAINING: 2-3 weeks // 3 hours per week
• You can formally begin ONCE we determine we’re a good fit.

RATES + GROWTH 💰

Starting rate: $100/client per month

Starting Client #: 11 clients ($1,100/month to start)

Starting hours: 3-5 hours per week

Growth opportunities:

- Our 1-year goal is to serve 50+ clients within The Path (which would be $5,000/month at the current rate)

-  As client load increases, potential for the role to be a 12-15 hours/week 

- This role has the potential to expand into more coaching within the program or more sales support--depending on your skill set and desires to grow. 

SCHEDULE & AVAILABILITY // 

• WEEKLY MEETINGS: You + Amanda schedule a time weekly that works for you both to overview client progress + make decisions about supporting them within the community
• Monthly feedback on client trackers: ~15 minutes per client monthly  
• Mostly asynchronous work + communications with Bucci Team + Clients
• 1-2 hours/week on Path Coaching Calls to stay attuned to clients needs
• Mon-Fri: Slack check-ins throughout the week, available flexibly yet promptly
• Eventually, this role will become more full--although not 100% full-time. But we are looking for someone who would be devoted to the mission and continue to dedicate their time and heart to this role so long as it fits in with your vision!

HOW TO APPLY // 

If this sounds like your jam, please fill out an application 👉🏽 HERE.

We only hire incredibly dope individuals, so feel free to let your authentic personality shine through. Brag on yourself honestly, and don't be afraid to be your multi-dimensional self!

• Because being a leader in communication and connection is imperative to this role, we’re hiding an important detail in this bullet: please voice message @amandabucci on instagram with how applying for this role makes you feel + what's alive for you!